Effective Date: July 2025

By accessing this website, you agree to the terms and conditions outlined below. Please read them carefully. These terms govern your use of this website, and any information or materials provided herein. If you do not agree to these Terms, please discontinue use of this site.

I. Terminology

The terms “you” and “your” refer to any person accessing this website. “Company,” “we,” “us,” and “our” refer to the therapy practice that owns and operates this website. The term “services” refers to any information, offerings, or communication provided through this website. These terms apply to all users of this site.

II. No Clinical or Therapeutic Relationship

Use of this website and its content does not create a therapist–client relationship. This site is for general informational and educational purposes only. It is not intended to provide mental health treatment, diagnosis, or a substitute for individualized therapy. If you are experiencing a crisis or need urgent mental health support, please call 911 or go to your nearest emergency room.

III. Privacy & Confidentiality

We are committed to safeguarding your personal information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Information We Collect
We may collect personal information when you:
✓ Submit a contact or referral form
✓ Email or call our practice
✓ Request an appointment or consultation
✓ Visit the website and allow cookies

This may include your name, contact details, general location, and any other information you voluntarily provide.

How Your Information Is Used
We use your information to:
✓ Respond to inquiries
✓ Process referrals or schedule appointments
✓ Improve website functionality and services
✓ Send updates only if you have opted in

We will not sell, rent, or share your personal data with third parties, except:
✓ As required by law (e.g., mandated reporting or court order)
✓ As necessary for the operation of the practice (e.g., authorized staff or secure platforms)
✓ As part of good-faith efforts to protect health and safety

Data Security & Storage
We take reasonable steps to protect the confidentiality and security of the information you provide, including electronic safeguards and internal access controls. However, we cannot guarantee absolute security for information shared via online forms or email. Please avoid submitting sensitive or confidential health details through the website.

Client Rights
You have the right to:
✓ Request access to or correction of your personal information
✓ Request deletion of your personal data (subject to applicable law and recordkeeping requirements)
✓ Withdraw consent to communications

If you believe your privacy rights have been violated or you have concerns about how your data is handled, please contact us at the information listed below.

Cookies
This website may use cookies—small text files stored on your device—to improve user experience and website functionality. These cookies may track general browsing behavior but do not store sensitive personal information. You may disable cookies through your browser settings; however, doing so may limit some site features.

IV. Disclaimer

All content on this site is provided “as is” and for informational purposes only. While we strive to keep content accurate and up to date, we make no warranties, express or implied, regarding its completeness, accuracy, reliability, or suitability.

To the fullest extent permitted by law, we disclaim all liability for any loss or damage arising out of or in connection with the use of this website. This includes (but is not limited to) direct, indirect, incidental, or consequential damages, including loss of data or profit, or harm to your device.

V. External Links

This website may contain links to external sites not maintained or controlled by us. We do not endorse and are not responsible for the content, privacy practices, or accuracy of third-party websites. Users are responsible for reviewing the terms and privacy policies of any external sites they visit.

You may not create a link to any page of this website without our prior written consent. If you choose to create a link, you do so at your own risk, and the limitations outlined in these terms will apply.

VI. Intellectual Property

All content on this website—including text, logos, graphics, and downloadable materials—is the property of the Company unless otherwise noted. It is protected by applicable copyright and trademark laws. Reproduction or redistribution of any part of this site without written permission is strictly prohibited.

VII. Limitation of Use

You may not misuse this website in any way, including but not limited to unauthorized access, data harvesting, or actions that may harm the website’s function or users. You agree not to use this site in a manner that could impair its availability, integrity, or accessibility.

VIII. Force Majeure

We shall not be liable for any failure or delay in performance arising from circumstances beyond our control, including but not limited to natural disasters, pandemics, acts of war, government restrictions, technical failures, or other events that could not have been reasonably anticipated or prevented.

IX. Indemnification

By using this website, you agree to indemnify and hold harmless the Company, its affiliates, and staff from any claims, liabilities, losses, or expenses (including legal fees) resulting from your use of the website or your violation of these Terms.

X. Modifications to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Changes will be posted on this page with the updated effective date. Continued use of this site constitutes your acceptance of any modified terms.

If changes impact the way we use your personal information, we will notify users through the website and, when appropriate, via email.

XI. Governing Law

These Terms & Conditions are governed by the laws of the State of North Carolina and the United States of America. Any legal action arising from the use of this site shall be resolved exclusively in the applicable courts located within that jurisdiction.

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be severed, and the remaining terms shall remain in full force and effect.

XII. Online Services & Teletherapy

We offer secure, HIPAA-compliant teletherapy services to eligible clients located within the state(s) in which our licensed clinicians are authorized to practice. By participating in teletherapy, you agree to assume responsibility for maintaining privacy at your location during sessions and to use a secure internet connection whenever possible.

Please note:
✓ Teletherapy may not be appropriate for all clinical concerns and is subject to the therapist’s discretion.
✓ Technology disruptions may occasionally interfere with service.
✓ You must be physically located in a state where your therapist is licensed at the time of the session.
✓ In an emergency during a teletherapy session, emergency procedures will be followed, including local crisis response if needed.

XIII. Accessibility

We are committed to providing a website that is accessible to individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). We aim to conform to WCAG 2.1 Level AA standards wherever possible.

If you experience any issues accessing information on our site, please contact us, and we will do our best to assist you.